This Privacy Policy applies to all users of the ad99 platform. By using the platform, you are deemed to have agreed to this policy.
6 Core Principles of Data Protection
The core principles ad99 follows to protect your privacy.
Encrypted Security
All your data is encrypted using SSL/TLS technology. No third party can access or read your information.
Data is not shared
Your personal data is never sold. It is not shared with any third party except where required by law.
Minimal Data Collection
We only collect the data necessary to provide our services — nothing more, nothing less.
Your Control
You can request to view, correct, or delete your information at any time. You may also withdraw consent for the use of your data.
Stored for a defined period
Your data is never kept longer than necessary. Information is deleted within a defined period after account closure.
Immediate breach notification
In the event of a data breach, we will notify you promptly and take immediate steps to resolve the issue.
1. Introduction
Ad99 (https://ad99.fun) is a trusted online gaming platform in Bangladesh. We place the highest priority on the privacy of our users. This Privacy Policy explains what information we collect, how we use it, and how we keep your data secure.
By using our platform — whether by creating an account, logging in, playing games, or making a deposit — you agree to this Privacy Policy. If you have any objections, please contact us or discontinue use of the platform.
2. What Information We Collect
2.1 Information Provided at Registration
When you create an account on ad99, we collect the following information:
- Full Name and Date of Birth
- Email address & mobile number
- Current Address (including District and Division)
- Preferred Currency and Language
- Username and Password (encrypted)
2.2 KYC Verification Information
For withdrawals or transactions above a certain threshold, we may request the following information for identity verification (KYC):
- Copy of National ID (NID) or Passport
- Liveness Selfie or Video Verification
- Proof of Address (Utility Bill or Bank Statement)
2.3 Transaction Information
Every deposit, withdrawal, and betting activity is securely recorded, including the amount, time, method (bKash/Nagad/bank), and status.
2.4 Automatically Collected Information
When you browse ad99, certain information is collected automatically:
- IP Address & Device Information
- Browser Type and Operating System
- Cookies & Session Data
- Platform activity logs (login times, game history)
We never collect your bank card number or bKash PIN directly. Payment verification is handled through third-party payment gateways.
3. How Your Information Is Used
Ad99 uses your information only for the following purposes:
| Purpose | Type of Data | Legal Basis |
|---|---|---|
| Account Management | Name, Email, Mobile | Contract Performance |
| Identity Verification (KYC) | NID, Passport, Photo | Legal Obligation |
| Transaction Processing | Payment Information and History | Contract Performance |
| Fraud Prevention | IP, Device, Logs | Legitimate Interest |
| Customer Support | Contact Information | Contract Performance |
| Promotional Communications | Email, Mobile | Your Consent |
4. Who Your Information Is Shared With
Ad99 never sells your personal information. However, in limited circumstances, data may be shared:
- Payment Processors: Only the information required to process transactions with bKash, Nagad, and banks.
- Game Provider: Limited session data for operating Live Casino or slots games.
- Law Enforcement: When required by a government or court order.
- Audit & Compliance: With auditors during regulatory compliance reviews.
All third parties with whom we share your data are bound by our privacy agreements and are not permitted to use that data for their own purposes.
5. Cookies Policy
Ad99 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.
The cookies we use:
- Essential Cookies: To maintain your login session and ensure account security.
- Functional Cookies: To remember your language preference and UI settings.
- Analytics Cookies: For platform analytics (anonymized).
You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain features.
6. Data Retention Period
We do not retain your data longer than necessary. The retention periods are as follows:
- Account data: for the duration of the active account + 5 years
- Transaction history: minimum 7 years (legal requirement)
- KYC documents: 5 years after account closure
- Cookies: until session ends or 30 days, depending on type
- Support Conversations: 3 Years
7. Your Rights
As an ad99 user, you have the following rights:
- Right to Access: You can find out what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data once certain conditions are met.
- Right to Restrict Processing: You may request that we stop using your data for specific purposes.
- Consent Withdrawal: You can opt out of marketing communications at any time.
- Data Portability: You can request a copy of your data in a machine-readable format.
To exercise any of these rights, please contact our support team. We typically respond within 30 days.
8. Data Security Measures
Ad99 employs multiple layers of security to keep your data safe:
- SSL/TLS 256-bit encryption on all data transmissions
- Passwords are stored using bcrypt hashing — never in plain text
- Two-Factor Authentication (2FA) Support
- Automated Suspicious Login Detection System
- Regular Security Audits and Penetration Testing
- Restricted Staff Data Access — On a Need-to-Know Basis Only
Our servers are housed in secure data centers under 24/7 monitoring. In the event of a data breach, we are required to notify you within 72 hours.
9. Privacy of Minors
Ad99 is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. If we become aware that a minor's data has been collected, it will be deleted immediately and the associated account will be closed.
10. Policy Changes
Ad99 may update this Privacy Policy at any time. For significant changes, we will notify you via your registered email and update the effective date at the top of the page. Continued use of the platform after any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch. Our dedicated Privacy Team is ready to resolve your concerns promptly.
Email: [email protected]
For more information, visit our FAQ Page or Terms and Conditions You can view the page.